Always Best Care of Chapel Hill
Long Term Care Insurance at Always Best Care
Unlock the Long Term Care benefits you have paid for.
At Always Best Care, we help you turn that policy into real hours of trusted, in-home care. Our team specializes in navigating the complexities of LTC insurance — from decoding policy language to coordinating benefits, filing claims, and ensuring you receive every hour of care you’re entitled to.

You paid the premiums — we remove the friction.
Why Families Trust Always Best Care for LTC Claims
Our LTC specialists translate policy legalese into approved hours, create care plans that match insurer definitions, and manage every step from claim to care delivery.
Our approach includes:
- Policy to care plan gap closure
- Claims filing and appeals support
- Proactive insurer communication and documentation
- Rapid scheduling across Alamance, Guilford, Durham, Orange and Charlotte
Always Best Care of Chapel Hill
What Long Term Care Insurance may cover
Our care plans are tailored to the specific benefit triggers in your policy — ensuring maximum coverage with minimal stress.
Every policy is unique, but most include coverage for services that support safety, dignity, and daily living:
- Personal CareBathing, dressing, grooming, and incontinence support
- Mobility & SafetyTransfers, fall prevention, and dementia supervision
- Daily LivingTransfers, fall prevention, and dementia supervision
- Companionship & TransportationErrands, appointments, and social engagement
- Transitional CarePost-hospital recovery and continuity of care
Easy Guide
Our LTC Process
- Free Policy Review & Benefit MappingWe analyze your policy to identify covered services and benefit triggers.
- Eligibility ConfirmationWe confirm waiting periods, elimination periods, and benefit start dates.
- Claims SubmissionOur team completes and submits your claims packet directly to your insurer.
- Approval & SchedulingOnce approved, we staff and launch your care services immediately.
- Ongoing SupportWe handle documentation, billing, and care logs for reimbursements — and manage appeals if needed.

Want to avoid costly delays or denials?
Get Our Free LTC Claim Checklist
Download our Long Term Care Claim Questions Guide — a list of essential questions to ask your insurer before filing a claim.
LTC Carriers We Work With
We collaborate with both legacy and current Long Term Care insurers, including:
If your carrier isn’t listed, we’ll still assist — our team works with all major LTC administrators and hybrid products.
We align every report, shift note, and invoice with your insurer’s documentation standards, so reimbursements go smoothly and approvals stay on track.
Our process includes:
- Care plans written to match ADL definitions
- Weekly invoices and care logs formatted for insurer review
- Transparent tracking of daily and monthly benefit limits

Always Best Care Chapel hill
Results That Matter
- Faster claim approvals through complete, insurer-ready packets
- Fewer resubmissions due to accurate documentation
- Reliable, consistent caregivers to ensure continuity of care
- Ongoing advocacy as your care needs evolve
Always Best Care of Chapel Hill
Areas We Served
Always Best Care proudly provides Long Term Care–backed home care across Alamance, Guilford, Durham, Orange, and the Charlotte region — with flexible coverage for surrounding counties.
Important Notes
Coverage and benefits are determined by your specific LTC contract. Always Best Care is not the insurer — we coordinate services under your existing policy and maintain all documentation in audit-ready format.
Service Locations
Start Your Free LTC Policy Review Today
Get expert help turning your LTC policy into quality in-home care.
Upload your policy summary, speak with our team, or request a same-week start of care.












