Always Best Care of Charlotte

Long Term Care Insurance at Always Best Care

Unlock the Long Term Care benefits you have paid for. 

At Always Best Care, we help you turn that policy into real hours of trusted, in-home care. Our team specializes in navigating the complexities of LTC insurance — from decoding policy language to coordinating benefits, filing claims, and ensuring you receive every hour of care you’re entitled to.

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You paid the premiums — we remove the friction.

Why Families Trust Always Best Care for LTC Claims

Our LTC specialists translate policy legalese into approved hours, create care plans that match insurer definitions, and manage every step from claim to care delivery.

Our approach includes:

  • Policy to care plan gap closure
  • Claims filing and appeals support
  • Proactive insurer communication and documentation
  • Rapid scheduling across Alamance, Guilford, Durham, Orange and Charlotte
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Always Best Care of Charlotte

What Long Term Care Insurance may cover

Our care plans are tailored to the specific benefit triggers in your policy — ensuring maximum coverage with minimal stress.

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Every policy is unique, but most include coverage for services that support safety, dignity, and daily living:

  • Personal Care
    Bathing, dressing, grooming, and incontinence support
  • Mobility & Safety
    Transfers, fall prevention, and dementia supervision
  • Daily Living
    Transfers, fall prevention, and dementia supervision
  • Companionship & Transportation
    Errands, appointments, and social engagement
  • Transitional Care
    Post-hospital recovery and continuity of care

Easy Guide

Our LTC Process

  • Free Policy Review & Benefit Mapping
    We analyze your policy to identify covered services and benefit triggers.
  • Eligibility Confirmation
    We confirm waiting periods, elimination periods, and benefit start dates.
  • Claims Submission
    Our team completes and submits your claims packet directly to your insurer.
  • Approval & Scheduling
    Once approved, we staff and launch your care services immediately.
  • Ongoing Support
    We handle documentation, billing, and care logs for reimbursements — and manage appeals if needed.
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Want to avoid costly delays or denials?

Get Our Free LTC Claim Checklist

Download our Long Term Care Claim Questions Guide — a list of essential questions to ask your insurer before filing a claim.

LTC Carriers We Work With

We collaborate with both legacy and current Long Term Care insurers, including:

  • If your carrier isn’t listed, we’ll still assist — our team works with all major LTC administrators and hybrid products.

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    Always Best Care of Charlotte

    Documentation and Billing, Done Right

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    We align every report, shift note, and invoice with your insurer’s documentation standards, so reimbursements go smoothly and approvals stay on track.

    Our process includes:

    • Care plans written to match ADL definitions
    • Weekly invoices and care logs formatted for insurer review
    • Transparent tracking of daily and monthly benefit limits
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    Always Best Care of Charlotte

    Results That Matter

    • Faster claim approvals through complete, insurer-ready packets
    • Fewer resubmissions due to accurate documentation
    • Reliable, consistent caregivers to ensure continuity of care
    • Ongoing advocacy as your care needs evolve
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    Always Best Care of Charlotte

    Areas We Served

    Always Best Care proudly provides Long Term Care–backed home care across Alamance, Guilford, Durham, Orange, and the Charlotte region — with flexible coverage for surrounding counties.

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    Important Notes

    Coverage and benefits are determined by your specific LTC contract. Always Best Care is not the insurer — we coordinate services under your existing policy and maintain all documentation in audit-ready format.

    Service Locations

    Start Your Free LTC Policy Review Today

    Get expert help turning your LTC policy into quality in-home care.
    Upload your policy summary, speak with our team, or request a same-week start of care.

    Call Us Now
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    Always Best Care of Charlotte
    Call 336-974-3805